To resolve issues as quickly as possible, the Datapath team have created a variety of tools to assist in the identification of any problems encountered.
The Datapath Support team are currently based in both the United States and the United Kingdom in order to provide coverage to our global customers. If you need to contact us please feel free to use the support enquiry form below or email us at support@datapath.co.uk.
If you are a premium service customer please contact us via WhatsApp, email or the dedicated phone line provided on your premium service certificate.Â
1Â All VSN and iolite products purchased after 2010 will have the Diagnostic Suite pre-installed.
2Â For troubleshooting Fx4 issues, a copy of your Wall Designer layout file will tell us a great deal about your setup and enable us to work on your issue quickly and effectively.
Please complete and submit the Enquiry Form here and a member of our team will get back to you as soon as possible.
Alternatively you can call our support teams based in the US and UK:
US: +1-484-679-1553
Mon-Fri 08:00-18:00 EST
UK: +44(0) 1332 294 441
Mon-Fri 08:00-17:00 GMT
